| Target Participants:
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Individuals or groups at any level of an organization planning to work in
Japan or work with Japanese (Recommended number of participants: 10-15)
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| Business Performance Objectives
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Communicate with cross-cultural insight
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Lead or collaborate on team projects with Japanese counterparts
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Solve problems jointly
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Support and work with Japanese co-workers collaboratively
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Train Japanese counterparts effectively
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| Program Learning Goals:
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Apply dimensions of culture to intercultural business situations; analyze
and identify key issues underlying them
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Use techniques for facilitating information exchange between Americans
and Japanese
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Gain insight into Japanese and American mutual perceptions
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Identify key differences in styles and assumptions in the contexts of
decision-making. problem-solving, relationship-building, leadership,
teamwork and coaching, training and education
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Apply key learnings of program training components to “real-time” work
situations
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| Methodology:
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Highly interactive: role play and discussion, case studies, brief video scene
analysis, lecture and discussion
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| Content (clients may choose from these components):
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Fundamentals for Effective Transcultural Interactions
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Mutual Perceptions
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Culture Defined; Key Dimensions of Culture
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Asking Questions and Listening Effectively
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See-Think-Feel Modes of Information Processing
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Understanding Japanese English; Speaking Clear and Simple English
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Introduction to Transcultural Communication Tool Box
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Cultural Dimensions of Decision-Making and Joint-Problem Solving
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Cross Cultural Problem-Solving Exercises
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Cultural Dimensions of Relationship Building with Japanese
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Values and Assumptions about Human Relationships
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Cultural Dimensions of Leadership, Teamwork and Coaching
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Teamwork and “Chiimuwaaku”; Expectations of a Supervisor
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Cultural Dimensions of Training and Education
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Characteristics of an Effective Trainer
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Resources, Japan's National Holidays, Business Card Exchange
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