Working with Japanese
Yoichi Shimakawa, M.A.
1-3 Day Program; Follow-Up Recommended

Target Participants:
* Individuals or groups at any level of an organization planning to work in Japan or work with Japanese (Recommended number of participants: 10-15)
Business Performance Objectives
* Communicate with cross-cultural insight
* Lead or collaborate on team projects with Japanese counterparts
* Solve problems jointly
* Support and work with Japanese co-workers collaboratively
* Train Japanese counterparts effectively
Program Learning Goals:
* Apply dimensions of culture to intercultural business situations; analyze and identify key issues underlying them
* Use techniques for facilitating information exchange between Americans and Japanese
* Gain insight into Japanese and American mutual perceptions
* Identify key differences in styles and assumptions in the contexts of decision-making. problem-solving, relationship-building, leadership, teamwork and coaching, training and education
* Apply key learnings of program training components to “real-time” work situations
Methodology:
* Highly interactive: role play and discussion, case studies, brief video scene analysis, lecture and discussion
Content (clients may choose from these components):
* Fundamentals for Effective Transcultural Interactions
* Mutual Perceptions
* Culture Defined; Key Dimensions of Culture
* Asking Questions and Listening Effectively
* See-Think-Feel Modes of Information Processing
* Understanding Japanese English; Speaking Clear and Simple English
* Introduction to Transcultural Communication Tool Box
* Cultural Dimensions of Decision-Making and Joint-Problem Solving
* Cross Cultural Problem-Solving Exercises
* Cultural Dimensions of Relationship Building with Japanese
* Values and Assumptions about Human Relationships
* Cultural Dimensions of Leadership, Teamwork and Coaching
* Teamwork and “Chiimuwaaku”; Expectations of a Supervisor
* Cultural Dimensions of Training and Education
* Characteristics of an Effective Trainer
* Resources, Japan's National Holidays, Business Card Exchange
© JCS/DL&A, 2001