Cross-Cultural Insights and Global Communication ©

Video Outline

Part I Sections
  • Cross-Cultural Concepts
  • Cultural Generalizations and Characteristics
  • Potential for Cultural Style Clash
  • Cultural Layers and Dimensions at Work
Part II Sections
  • Basic Communication: Principles and Models
  • Language Usage
  • Mental Translations
  • Tone of Voice
  • Structuring of Information
  • High and Low Context: Direct and Indirect Communication
  • Two Interaction Scenes (vignettes of cross-cultural interaction at work)
Part III Sections
  • Analysis of Part II Interaction Scenes
  • Guidelines for Effective Cross-Cultural Communication
  • Best Practices on Global and Virtual Teams
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