Part II Introduction
- Basic Communication: Principles and Models
- Language Usage
- Mental Translations
- Tone of Voice
- Structuring of Information
- High and Low Context: Direct and Indirect Communication
- Two Interaction Scenes (vignettes of cross-cultural interaction at work)
Video Review
This video programme distills and presents what we gained from DL&A live sessions beautifully. Having the online, video format for this training session makes this much more helpful as it can be watched anywhere and at any time. The video training content illustrates very significant East West differences, but also includes cautions about ...

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R. Kannan,
Senior Manager
Duration of Video Segments
Part I - 60 minutes Part II - 57 minutes Part III - 24 minutes
