Coaching Services For Global Professionals

DL&A provides specialized coaching services for global professionals (individuals and small groups), emphasizing the following:

Communication style (assist clients in becoming aware of the impact of their particular communication style; teach skills for business communication effectiveness)

Cross-cultural communication competencies (e.g., assertiveness, relationship building, small talk)

Verbal skills (accent reduction, clear articulation, appropriate speed and volume)

Business and technical writing

Coaching Services For Managers

DL&A provides coaching for managers on global and cross-cultural teams with a concentration on:

Increasing clients' awareness of cultural assumptions and their impact on workplace relationships and communication

Cross-cultural communication effectiveness on multicultural teams

Coaching and consulting support provided for globally distributed teams, including offshore/on-site consultant client projects. Emphasis on effective team practices and communication

Pre-Departure Sessions

DL&A provides 1- 2 day pre-departure training for those planning to work in other countries.* Topics and areas of focus include:

*available for certain countries only

Cross-cultural adjustment

Regional and country information (e.g., social issues, ethnic groups, history, language characteristics)

Relationship building

Protocol and etiquette

Communication style

Cultural beliefs and values

Management style (if applicable)

Customized material as requested by client